Legal notice

Effective Date: September 14, 2026

At Londapower, we respect your personal privacy and are committed to protecting your personal data. This privacy policy describes what information we collect, how we use, store and protect your information when you visit and shop on our website londapower.com.

1. Information We Collect
- Personal‑identification information: your name, email address, shipping address, phone number, payment‑related billing information when you place an order, register an account or submit our contact‑us form.
- Non‑personal data: device type, browser information, IP address, website browsing records, viewed product pages, traffic source, and shopping‑behavior data collected via cookies.

We mainly collect information to process your orders for squishy toys, fidget sensory gifts and related merchandise, complete shipping delivery and provide after‑sales support.

2. How We Use Your Information
• Process, fulfill and ship your product orders;
• Send order confirmation, shipping tracking updates and order‑related service emails;
• Reply to your inquiries, customer‑service requests from contact form;
• Send optional marketing newsletters about new squishy product arrivals, holiday promotions (you may unsubscribe at any time);
• Improve our website, product selection and customer‑shopping experience;
• Prevent fraudulent transactions and secure our store.

We will NOT sell, rent or trade your personal information to third‑party marketers for direct‑marketing purposes.

3. Cookies
Our website uses cookies to remember your preferences, track shopping‑cart contents and analyze website traffic. You can adjust cookie permission settings inside your web‑browser. Disabling cookies may affect some shopping‑site functions.

4. Third‑Party Service Providers
We share necessary data only with trusted service partners who help us run the store:
‑ Payment processors for secure checkout
‑ Shipping & logistics carriers for order delivery
‑ Shopify, our e‑commerce platform host.

All third‑party parties are obligated to keep your data confidential and only use data for assigned services.

5. Your Rights
You have rights to access, correct or request deletion of your personal data stored with us. If you want to exercise these privacy rights, please submit your request through the contact‑us page available on this website.

6. Data Security
We adopt industry‑standard security measures to safeguard your personal information. However, no internet‑data transmission method can guarantee 100% absolute security.

7. Children’s Notice
Our squishy and fidget goods are general‑market merchandise. We do not intentionally collect personal information from children under 13 years old. If you believe we have obtained data from a child, please submit your request through our contact‑us page so we can remove the information.

8. Policy Updates
We may revise this privacy policy occasionally. Any updated version will be posted on this page with a revised effective date. Continued use of our website means you accept the updated policy.